What should I do in the case of a technical problem?

You must firstly note the problem with your dealer (taking your receipt of purchase).

The dealer will do a diagnostic check, and send the part to the correct manufacturer (if it’s a part from Shimano, Fox…) or to Lapierre, if the problem is with a Lapierre product.

On reception the Lapierre After Sales Service will investigate and propose a solution via your dealer.